Frequently Asked Questions and Our Policies
Helpful Information to Make Your Stay More Enjoyable
How do you Guarantee my Reservation?
In order to guarantee your reservation, a valid credit card and first night’s deposit will be taken at time of reservation.
What is the Cancellation Policy?
Reservations must be cancelled within 72 hours of arrival to receive a full deposit refund. Cancellations received after 72 hours will lose the first nights deposit.
What happens if the rate I see isn’t the same as quoted by an agent?
In the event of a rate discrepancy on our website, the rates quoted by our Reservation Agents will be correct.
Are Pets Allowed?
Yes! Harrison Beach Hotel is pet friendly so if you are planning to bring your pet please notify us prior to make sure we have designated you to a pet friendly suite. Pets can stay for $25.00/night (plus applicable taxes). Please ask our reservations agents or see our Pet Friendly Information Page for Hotel policies on pet friendly rooms.
Can I Smoke?
Smoking is allowed only in designated outdoor areas and not inside the units. A charge will be incurred if you are discovered smoking indoors.
Where do I park?
Parking is available on the street directly in front of the Hotel at a metered rate through the Village of Harrison Hot Springs. We also have back lot parking available at a rate of $5.00 (plus tax) per night or we also have an underground parking facility at a rate of $10.00 (plus tax) per night. This can be pre-arranged or decided at check in whichever is most convenient for you.
Can I bring Additional People?
All pricing for suites is based on double occupancy. If you have more than 2 people in your suite there will be an additional charge of $20.00 (plus tax) per person per night. This applies only to extra guests that are 19 years of age or older.
Do you have Extra Beds?
Cribs and Cots are available for your use as well. These will need to be pre-booked to ensure they are in your suite prior to check-in. The fee for these items is $15.00 (plus tax) per night.
What is the Environmental Fee?
At the Harrison Beach Hotel, each guest contributes a $1/night environmental fee which the Hotel invests in projects to help remove, reduce, and eliminate the creation of greenhouse gases from the air we all share. These projects include: bigger and better recycling programs, green lifestyle services like bike racks, alternative in-room energy solutions such as energy efficient lighting, and more!
Will we have Internet Access?
Yes! All of our accommodations have complementary wireless internet access.