Check-In Information
Important information for your stay at Harrison Beach Hotel
Welcome to Harrison Beach Hotel!
If you still have any questions, please contact us and we would be happy to assist you.
Important information regarding your stay with us
Hotel Information
It’s nice to know what to expect when you go on vacation, right?
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Wi-Fi Connection Quick Start Guide
We are proud to offer complete Wi Fi Internet access to all our valued guests. Please note that our complimentary access speed is set at 6 Mbps and is intended for basic browsing and email access only.
Important: If you require remote office connections OR would like to stream content such as YouTube or Netflix please let us know at reception and we will happily upgrade your service level to the “Corporate and Entertainment Package”. These packages will ensure Wi-Fi speeds better suited to your needs. This is at an additional fee of $4.95 per day (plus tax).
- To connect to the Wi Fi network, open your device’s wireless connection utility.
- Look for and Select “Harrison Beach Hotel” in the list of available wireless networks and choose connect to the wireless network.
- Next, open your web browser; Internet Explorer, Firefox, Chrome, Opera, Safari or other browser.Tip: The first web page you will see should be the welcome web page requiring you to enter a voucher “pass code” provided to you at check in. If you do not have a “pass code” please contact front desk to obtain one. If you do not see this page please try to go to another web page you do not typically visit as your browser may be caching its start or opening page. Try www.truekey.ca as an example. Please keep your voucher handy in some instances you may be requested to enter it again at some point in the future. This may occur if you visit other locations within the village that have complimentary wireless and you log on to their service.
- Enter the code into the box provided on the Harrison Beach Hotel portal web page. Click the Enter button.
Please keep your voucher handy in some instances you may be requested to enter it again at some point in the future. This may occur if you visit other locations within the village that have complimentary wireless and you log on to their service.
If your pass code says “expired” or “not found” please contact front desk to the confirm code, renew it or get a new one.
Parking
Parking at the Hotel is available either in the back parking lot directly behind the Hotel or in our underground parking facility. To park in the back lot there is a fee of $15.00 per night plus applicable taxes, this now done through PAY BY PHONE Parking app. The location code is giving to you in your welcome package. Please ensure that you have registered this with the front desk to avoid being towed. Underground parking is available for a fee of $20.00 per night plus applicable taxes and can be arranged through our front desk, upon arrival.
Front Desk Hours
Our Front Desk Operates 24 hours a day and can be reached by dialing “0” on your in room telephone.
Quiet Time - 11:00 pm - 8:00 am
It is important to us that you and other guests enjoy your stay and are not kept awake unnecessarily. Quiet time is between 11:00 pm – 8:00 am. Please notify the Front Desk if you are being disturbed so we can address the problem quickly and effectively at the time
Pets & Smoking
We are a Pet Friendly and Smoke Free Hotel. If you have your pet with you please make sure you have requested a pet friendly suite. The cost per night for your pet to stay with us is $50.00 plus applicable taxes. Smoking is permitted outside and on balconies. Failure to comply with any of the above will result in a $250.00 cleaning fee charge. For more details, visit: www.harrisonbeachhotel.com/pet-friendly
Hot Tub & Pool Hours
- Hot Tub and Swimming Pool are open from 8:00 am to 10:00 pm. Towels are available at the front desk. No reservations are required.
- Fitness Room is now available from 8:00 am to 10:00 pm.
Check-Out Procedures
Check out time is 11:00 am on your departure date.
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Online Guest Directory
Our Guest Directory outlines important information about our Hotel, our history, our wild life, and the Fraser Valley. While staying at Harrison Beach Hotel we encourage you to visit the village of Harrison Hot Springs, engage in the many outdoor activities available, visit with our local residents, shop, and dine >>> Click here to learn more
Air Conditioning
ll suites are equipped with air conditioning. Please do not leave windows or doors open while air conditioner is running.
Laundry Facilities
Guest Laundry facilities are available. These are coin operating machines. Soap and Bounce sheets are available at the front desk for purchase.
Movies, Books & Games
See the front desk for a wide selection of DVD’s
Colouring Contest
Do you have children under 12 joining you during your stay? Make sure to ask us about our free children’s Activity Book. Every book filled out and returned is entered into a monthly draw to win a True Key custom miniature log house building kit!
Environmental Fee
The Environmental Fees True Key Hotels & Resorts collects from our rental guests contribute to the sustainability and preservation of the natural environment surrounding our resorts. These fees help offset the costs of various eco-friendly initiatives and regulatory expenses, including but not limited to recycling programs, bulk bath amenities, provincial carbon taxes, environmentally safe chemicals, high-efficiency laundry equipment, electric golf carts, collection of returnable beverage containers, printed guest orientation materials, energy-efficient office equipment and appliances, employee training, energy consumption monitoring, and other environmental conservation efforts.
Don’t see your question? Call or email us and we will get back to you soon.
